Get Tools Direct Reviews

At Get Tools Direct we're continually trying to make our customers happy by giving the best service. If you've had a good experience with us don't hesitate to contact us and leave feedback.

These are 100% genuine customer testimonials - read through some of the nice things our customers have had to say.

Items ordered were what I wanted and arrived at the time promised. Packing was also superb. thank you GTD. Cheers.

Herman M, 01/09/21

I have purchased items twice, and I will shop again. There is a lot more choice for tool parts than any where else.

Robert, 22/08/21

Great service and kept up to date on my order progress and then was a follow up after delivery. Will definitely recommend. Excellent customer service.

Graeme, 18/08/21

Arrived safe and sound, wrapped up awesome perfect replacement for my broken kerf guard ! Thanks

Trev, 12/08/21

I ordered 15 and 16mm brad point drill bits, quite hard to find elsewhere. Very reasonably priced, and arrived in good time. Very pleased.

Chris M, 11/08/21

Good store for online purchases of tools, especially the obscure hard to get Makita accessories that I wanted. They were able to track them all down for me.

James H, 09/08/21

I have to say, dealing with Andrew in the Sales team has been so easy, which is an extremely positive reflection on this company. Despite the time frame involved in acquiring certain parts, because of the almost effortless, fluidic communications I had with him, I will most definitely be promoting this company amongst my friends and colleagues. All the parts have arrived, very well packaged and all fit my old planner. Thank you again for your wonderful customer service.

Eduardo B, 08/08/21

Very helpful after an email enquiry the friendly staff pointed me in the right direction to what best suited my particular needs

Ryan, 30/07/21

Happy with the products I ordered, and it was a very quick delivery. Will definitely use again in the future.

Gavin S, 30/07/21

The ordering process was easy and the price for the overboot covers was very reasonable relative to elsewhere. I received the goods quickly and they were well packaged. I have worn the covers a few times now, and they seem strong and well made. I’m really happy. Thanks.

Geoff H, 28/07/21

Great service & fast delivery. Really happy with the tool. It's exactly what I ordered & the quality is better than expected We'll done to your team.

David, 27/07/21

This is by far my favourite place to buy tools. I can shop in the comfort of my own home and goods arrive to me quickly if they have it in stock. Great communication and I love that I can earn Qantas Frequent Flyer points

Jmac, 20/07/21

Get tools direct sets the standard for service and price. Any hiccups and they do whatever needed and do it promptly. I have no problem giving GTD an excellent recommendation.

Russell K, 16/07/21

Great website, great products and even better customer service.

Abel H, 15/07/21

The product was as advertised and with very fast postage made for a lovely experience. It is a rare thing to get such good service. Thank you

Barry M, 13/07/21

Excellent service with great price feedback through out the purchase of the tools until tools were delivered thanks will recommend to all

Tom S, 13/07/21

I have bought a few tools now from Get Tools Direct and the service has been outstanding with great prices

Daniel E, 10/07/21

Prompt service. Parcel arrived on time. Packed well. No damage. Will purchase from this company again in the near future. Thanks.

Greg M, 04/07/21

It was a pleasure to deal with GTD - thank you very much. Everything delivered as stated on the website. Customer service is prompt and very friendly.

Alex K, 04/07/21

Placed my order on the net paid for it and tools arrived as described. No problems. Will buy again when I need to purchase any tools.

Derek W, 29/06/21

Great to deal with delivered in good time will buy again saved buying a whole new set very happy will buy again soon.

Bob H, 26/06/21

After extensive research on line for a drill press I went in to see the team at Get Tools Direct. The customer service was excellent they had one available, pulled up the details and pricing. Helped with loading. They continued to assist after purchasing with advice.

David, 16/06/21

Every time I go into this store I am grateful for the staff they have outstanding service and range. THANKS GUY'S

Rick H, 15/06/21

Massive selection of tools, and really helpful staff. Highly recommend this place

Russell B, 08/06/21

I have just placed a third order for tools. Why? Quite simply I have been very happy with the customer service, prompt delivery and competitive prices GET TOOLS DIRECT offer. Would 100% recommend to others. Thanks GTD, very satisfied repeat customer.

Steve M, 04/06/21

They have a clear & simple website that works well. No hidden costs, and delivery is swift. Good communication rounds it off, I don't hesitate in recommending them to others.

Bill N, 02/06/21

As a returning customer I was pleased that the service was, once again, most impressive! My goods arrived in excellent order, well wrapped and in good time.

Pat, 31/05/21

It's all about the service. They have never let me down. The products I want and fast delivery. They are my first stop every time.

Samuel G, 21/05/21

Efficient, fast and delivered the exact thing I needed well before I expected it. Happy to use these guys for tool acquisition in the future.

Gary, 15/05/21

Great price on a range of stabila levels, and delivery was very quick. I can highly recommend shopping with these guys

Mark M, 10/05/21


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Click & Collect is available at Sunshine Coast stores - subject to stock availability at your selected store.
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