Get Tools Direct Reviews

At Get Tools Direct we're continually trying to make our customers happy by giving the best service. If you've had a good experience with us don't hesitate to contact us and leave feedback.

These are 100% genuine customer testimonials - read through some of the nice things our customers have had to say.

Get tools direct sets the standard for service and price. Any hiccups and they do whatever needed and do it promptly. I have no problem giving GTD an excellent recommendation.

Russell K, 16/07/21

Great website, great products and even better customer service.

Abel H, 15/07/21

The product was as advertised and with very fast postage made for a lovely experience. It is a rare thing to get such good service. Thank you

Barry M, 13/07/21

Excellent service with great price feedback through out the purchase of the tools until tools were delivered thanks will recommend to all

Tom S, 13/07/21

I have bought a few tools now from Get Tools Direct and the service has been outstanding with great prices

Daniel E, 10/07/21

Prompt service. Parcel arrived on time. Packed well. No damage. Will purchase from this company again in the near future. Thanks.

Greg M, 04/07/21

It was a pleasure to deal with GTD - thank you very much. Everything delivered as stated on the website. Customer service is prompt and very friendly.

Alex K, 04/07/21

Placed my order on the net paid for it and tools arrived as described. No problems. Will buy again when I need to purchase any tools.

Derek W, 29/06/21

Great to deal with delivered in good time will buy again saved buying a whole new set very happy will buy again soon.

Bob H, 26/06/21

After extensive research on line for a drill press I went in to see the team at Get Tools Direct. The customer service was excellent they had one available, pulled up the details and pricing. Helped with loading. They continued to assist after purchasing with advice.

David, 16/06/21

Every time I go into this store I am grateful for the staff they have outstanding service and range. THANKS GUY'S

Rick H, 15/06/21

Massive selection of tools, and really helpful staff. Highly recommend this place

Russell B, 08/06/21

I have just placed a third order for tools. Why? Quite simply I have been very happy with the customer service, prompt delivery and competitive prices GET TOOLS DIRECT offer. Would 100% recommend to others. Thanks GTD, very satisfied repeat customer.

Steve M, 04/06/21

They have a clear & simple website that works well. No hidden costs, and delivery is swift. Good communication rounds it off, I don't hesitate in recommending them to others.

Bill N, 02/06/21

As a returning customer I was pleased that the service was, once again, most impressive! My goods arrived in excellent order, well wrapped and in good time.

Pat, 31/05/21

It's all about the service. They have never let me down. The products I want and fast delivery. They are my first stop every time.

Samuel G, 21/05/21

Efficient, fast and delivered the exact thing I needed well before I expected it. Happy to use these guys for tool acquisition in the future.

Gary, 15/05/21

Great price on a range of stabila levels, and delivery was very quick. I can highly recommend shopping with these guys

Mark M, 10/05/21

Lots of retailers tell you that they give “prompt and friendly service” but it is just a slogan not what they actually “deliver”. This is NOT the case with Get Tools Direct. They exceeded my expectations. Friendly, knowledgeable and helpful service. Thanks

Colin, 30/04/21

Great service! Sent out what was in stock straight off before shipping the rest out a few days later. Top.

Scott, 28/04/21

I ordered the Makita line trimmer and was advised there was a a delay in getting the item into Australia. I was given a couple of updates on when it would be available. When the Line Trimmer arrived I found it easy to put together and once I had charged the battery I put the Line Trimmer into action and it worked a treat. I am very happy with Get Tools Direct and also the Line Trimmer.

Warren, 20/04/21

Guys where very quick to deliver my tools, kept me informed when they would arrive, sauced from interstate, no problems

Les, 14/04/21

Ordered a Forstner Drill bit kit and it was delivered ahead of the expected time. I was kept informed and all proper documentation (order / tax invoice) was sent to me very quickly. Thanks for the great service and I love the product. Works perfectly.

Mike B, 07/04/21

Easily found what I needed and got it at a great price and delivery was sent and delivered very fast.

Dave, 02/04/21

I have placed over 15 orders with GetToolsDirect and every time I'm satisfied or better with the service and the products received. 5 stars from me

Alex C, 28/03/21

Easy to order on line. Free and speedy delivery and good price, Will do business with them again. thats it

Walter, 27/03/21

My recent purchase (a Kincrome torque wrench) arrived promptly and was exactly what I was looking for. Unfortunately a small component had been omitted (a factory issue - not the fault of Get Tools Direct) however a quick email saw the issue resolved immediately and I was soon back in action with the missing part. Customer service was A1 and the issue was resolved super quickly.

Andrew C, 24/03/21

Great prices and service you cant complain about products top quality great prices and fast delivery thanks

Shane M, 20/03/21

Cheapest price for this tool on internet that I can find even included postage! Very fast delivery! Happy to buy again.

Maggie, 28/02/21

This is the second time I deal with Get tools direct and I returned because of my previous 5 star experience. Once again I received top customer service, good advice and top quality tools (Makita). Quick and hassle free delivery and a bonus battery for order volume exceeding $1000.

Stef, 26/02/20


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